Secret / Mystery Shopper

Video Secret / Mystery Shopper

Texas Star Investigations, a licensed Private Investigation Company servicing the greater Waco, McLennan County as well as surrounding areas can conduct Video Secret / Mystery Shopper Surveys for your business.




  • Are your employees providing good customer service?
  • Are your employees acknowledging the customer?                                                             
  • Are your employees qualifying the customers with the right questions?                             
  • Are your employees closing the sales?

Video Secret / Mystery Shopper Surveys can be conducted at:


  • Retail Establishments
  • Restaurants
  • Specialty Stores
  • Contractors

These surveys can be specified to your needs as to how you like it conducted and date and time to conduct these surveys. 

These surveys are good ways to see how your business is being conducted when you are not there. Video Secret / Mystery Shops are a good training tool in a positive way to help improve your employees to provide good customer service. 



Texas Star Investigations provides Video Secret/Mystery Shopper Services in the greater Waco, McLennan County area and also serves the following counties Bell, Bosque, Coryell, Hill, Falls, Limestone, Navarro, and cities Valley Mills, Clifton, Meridian, Crawford, Temple, Belton and Killeen.